Maintenance & Reliability
Your maintenance team gets the right document for the machine they're standing in front of — in under 30 seconds. No hunting, no calls to the engineering office during a crisis.
AI-powered Documentation
Knowledge Management Made for the Factory Floor
When a machine goes down and your technician can't find the wiring diagram, every minute costs you. We fix that.
What Changes When You Work With Scanmatics
Most facilities have documentation — it's just in the wrong place, in the wrong format, or impossible to find under pressure.
Before Scanmatics
- Technician spends 45+ minutes hunting for the right wiring diagram
- Files scattered across shared drives, email threads, and paper binders
- Engineering gets called away to answer basic troubleshooting questions
- New hires and contractors have no institutional knowledge to draw on
- Documentation gets outdated — nobody knows which version is current
- Each hour of downtime costs $200k+ with no fast path to resolution
After Scanmatics
- Technician scans QR code and has the right document in under 30 seconds
- All documentation centralized, versioned, and linked to physical assets
- AI chatbot answers technical questions without pulling in engineering
- New team members access the same institutional knowledge from day one
- Documentation updates propagate instantly — everyone sees the latest version
- Mean time to repair drops measurably from first week of deployment
QR Documentation Management
Every machine, panel, and piece of equipment in your facility can have its own digital identity — a QR code that links your team directly to everything they need to know about that asset.
All Document Types Supported
Wiring diagrams, P&IDs, maintenance manuals, safety procedures, video walkthroughs, spec sheets — if it's a document, it can be linked.
Version Control Built In
Update a document and every QR code linked to it instantly serves the new version. No reprinting labels, no stale binders.
No App Required
Works with the standard camera app on any smartphone. Your team doesn't need to install anything or remember a login.
Physical Asset
Machine, panel, conveyor, robot
QR Code Label
Durable label affixed to asset
Worker Scans with Phone
Standard camera app, no install needed
All Linked Documents Open
Wiring diagrams, manuals, history
AI Answers Follow-up Questions
Plain-language answers from documentation
An AI That Knows Your Equipment
After a QR scan, your team can ask the AI questions in plain English. It searches the linked documentation — your actual manuals and diagrams — and gives specific answers, not generic search results.
24/7 Availability
Shift work never stops. The AI is available on nights, weekends, and holidays — no escalation to engineering required for routine troubleshooting.
Grounded in Your Documents
The AI only answers based on documentation you've uploaded — no hallucinations, no generic responses. Real answers from real manuals.
Insights Over Time
See what questions are being asked most — a direct window into where your team struggles and where to focus training or documentation effort.
From Kickoff to Go-Live
We handle the full implementation — documentation audit, QR deployment, AI setup, and team training. Most facilities are live within a few weeks.
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Discovery & Audit
We walk through your facility, catalog assets, and assess your existing documentation. You'll get a clear picture of what you have, what's missing, and what the rollout looks like.
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Document Organization
We help structure and upload your documentation library — assigning documents to assets, establishing naming conventions, and creating a versioning workflow your team can maintain going forward.
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QR Deployment
Durable QR code labels are generated and affixed to each asset. We design for your environment — industrial adhesives, weatherproofing, enclosures — whatever your facility conditions require.
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AI Configuration
The AI chatbot is trained on your specific documentation library. We tune it to your terminology, your equipment, and your common troubleshooting patterns before it goes live.
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Team Training & Rollout
We run training sessions for your maintenance and operations teams. The learning curve is minimal — if your team can scan a QR code, they can use Scanmatics.
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Ongoing Support
After go-live, we monitor usage patterns, update documentation workflows, and continue improving the AI's accuracy as your documentation library grows.
How Different Teams Use Scanmatics
OEM Customer Support
Ship equipment with embedded QR codes on the nameplate. Your customers get instant access to manuals and AI support — you get fewer support tickets and more satisfied customers.
Contractor Onboarding
Contractors arrive on-site and can immediately access documentation for unfamiliar equipment. Reduced orientation time, fewer errors, and no sensitive documents emailed around before a job.
Let's Solve Your Documentation Problem
Tell us about your facility — how many assets, what your current documentation situation looks like, and what's causing the most downtime. We'll come back with a concrete implementation plan.